Select a Ticket
Choose a support ticket from the list to view the conversation history, manage status, and send replies.
Communicate with our team in real time. All replies are synced with customer email notifications.
Choose a support ticket from the list to view the conversation history, manage status, and send replies.
Enter your ticket reference code and email address to view its thread.
| Tag Badge | Slug | Description | Permissions | Actions |
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Assign official roles (CEO, COO, CFO, Intern, Developer, Admin, or any custom tag) to user accounts.
| User Account | Email Address | Active Role Tag | Change Role Assignment |
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Manage merchandise and apparel items in the Product Store.
Open Product Store EditorCustomer tickets submitted through the Support Desk. Click any ticket to open discussion chat.
Open Full Tickets Workspace| Ticket ID | Customer | Category | Message Summary | Date & Status |
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Notice description text.